FAQ
Questions you might have before reaching out
Whatever brought you here — anxiety, a life change, questions about your identity, something you've been carrying quietly for a while — you'll work with a licensed psychologist who has training and experience treating it.
Before your first session
The practical stuff
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You'll typically hear back within one business day. We'll review your information to make sure we're a good fit — the right provider, the right insurance or payment approach, the right type of care — and follow up with next steps.
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It varies by provider and changes over time depending on availability, but many of our psychologists currently have openings, and some clients are able to get scheduled within the same week.
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We currently accept Pacific Source Health Plans, Regence Blue Cross Blue Shield, Aetna, Moda, Providence, Pacific Source Community Solutions, and Trillium Community Health Plan. If your plan isn't listed or you're not sure, reach out to our team → before starting the intake process.
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Yes. You can indicate a preference during intake, or let us know if you'd rather be matched with whoever has the soonest availability.
The bigger questions
Questions about starting therapy
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For most people, yes — especially when the approach is grounded in research and matched to what you're actually working through, which is how our team practices.
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It depends entirely on what you're working on and what you're hoping to get out of it. Some people come for a few months around a specific issue; others work with us for longer. We'll talk through what a reasonable timeline looks like for your situation.
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Honestly, it's often some of both — therapy helps you change what can be changed and build a healthier relationship with what can't. That balance looks different for everyone.
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Yes. Most people we work with are functioning well by every outside measure and still carrying something they'd rather not carry alone. You don't need a crisis to justify reaching out.
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Very likely. Our team specializes in a range of areas — including gender-affirming care, anxiety, life transitions, neurodivergence, trauma, and couples work — and we'll help match you with someone who's worked with your specific situation before.
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No. Needing support isn't a personal failing — it's one of the most common reasons people come to therapy in the first place.
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Talking helps you notice patterns you can't always see from inside them, and gives you space to practice new ways of thinking and responding before trying them out in real life. It's often more active than it sounds from the outside.
How it works
Telehealth, access & what to expect
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Yes. Research consistently shows telehealth therapy is equally effective to in-person care for most concerns.
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Yes — that's exactly who this practice was built for. We provide telehealth therapy to residents throughout Oregon, including rural and small-town communities.
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No — psychologists provide therapy, not medication management. If medication becomes part of your care, we can help coordinate with a prescriber.
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No. Treatment always starts with an initial appointment so you can get a feel of whether it’s the right fit before deciding, with no obligation to continue.
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For medical emergencies, call 911. For mental health crises, you can call or text 988 anytime.
We’re happy to talk it through
If your question isn't answered here, reach out directly — no question is too small before you get started.